You can manage all your customers in one place with single tap. Once you add your customer, he/she will get an email. Once approved from the customer side you will be able to view the customer in your home screen
Check eGlu Devices Health
You can view the health status of all the devices your customer owns in single place. You can view RSSI, voltage and temperature of all eGlu devices to get a better understanding of the performance of the device
If any of the device is having some problem you can live troubleshoot with single click. Once started our system will try to find possible problems and their respective solutions if any about the device. You can view all of these in single place without manual help from eGlu Tech Support Team.
Create and Manage Tickets
Once you identify your problem with Live Troubleshoot and you think that you won't be able to solve the problem without our help you can easily create ticket about the device and manage the ticket for further help. Once you create the ticket one of our eGlu Tech Support Team will reach you as soon as possible. Hassle free experience as you won't be required to share any device or customer details to our team as your created ticket already contains all those details.